WARRANTY INFORMATION

NO ONE offers a stronger warranty

The JJ Auto Parts Warranty Service:
It's like no other warranty you've ever seen from an auto parts recycler.
JJ Auto Parts which guarantees that you, and your customers, won't be disappointed in our products.

Please note that JJ Auto Parts offers a variety of warranty coverage to suit our customers needs, on receipt on goods please ensure warranty coverage agreement if correct

1. GENERAL CONDITIONS

a) All panels sold rust free carry a lifetime rust out warranty.
b) JJ Auto Parts will supply free of charge all components required to rectify any authorised claims, and reserves the right to supply used components in certain circumstances.
c) All claims must be made accompanied with this official receipt. All repairs effected without written consent will be the responsibility of the customer.
d) Warranty void if parts are dismantled or tampered with. Items returned under warranty must be complete, as sold.
e) Goods not required must be returned within 30 days (at purchaser's expense) for a full refund to be made. Returns made after 30 days may be accepted at the Company's discretion.
f) Incorrect or faulty goods returned will be at JJ Auto Parts expense (JJ Auto Parts reserves the right to use the freight company of their choice).
g) JJ Auto Parts cannot accept returns on specially ordered parts or cut body sections.
h) JJ Auto Parts will not be responsible for any consequential loss or damage, loss of income, or demurrage/downtime because of the failure of the part sold.

 

2. MAJOR MECHANICAL ITEMS - ENGINES, GEARBOXES, DIFFERENTIALS

a) Labour costs will not be met unless prior arrangements have been made
b) Engines are sold as long bare. Accessories and manifolds, if fitted, are not guaranteed to be correct for your model. Closely examine them before installation and swap parts from your original engine where necessary.
c) JJ Auto Parts will not recognize any warranty claim where any failure or defect is caused by:-

  • Insufficient or incorrect oil and/or lubricants
  • Overheating and/or heat tab missing
  • Misuse, overloading, accidents or negligence
  • Failure to carry out proper maintenance
  • Unauthorised repairs, alterations or dismantling
  • Improper application or installation

Note: In the event of any preliminary signs of malfunction it is the customer's responsibility to cease operation and to report the problem. Failure to comply with this condition may result in more serious consequential damage and void any warranty entitlement.

d) In the event of any claim being declined, the Company reserves the right to recover out-of-pocket expenses expenses incurred in transporting, dismantling and inspection, such costs to be reimbursed by the customer prior to redelivery of the unit.
e) In the event of any dispute, a mutually acceptable third party opinion is to be obtained to adjudicate on claims.
f) JJ Auto Parts cannot be held responsible for any implied or verbal representations.

 

3. MAKING A CLAIM FOR MAJOR MECHANICAL ITEMS

Repair authorization must be received from JJ Auto Parts in writing before work commenced. This warranty is given in addition to and notwithstanding any rights the customer may have under State or Commonwealth Law.